Randy’s Delight
Quality Assurance Policy
The success of Randy’s Delight depends on our business relationship with our existing customers and developing a good new opportunities for custom.
Exceeding the expectations of many customers with our can do attitude, performance and standards of service is essential to our future. It is the aim of Randy's Delight to provide a service characterised by its: personal touch and responsiveness, high standards of skill and workmanship, promotion of Health, Safety and Hygiene practices.
Our Ethos
We believe that the success of our catering service requires team work between Management and Staff. Good working practices can often be achieved through Training Programs, Team Building Exercises and regular Staff Meetings, ensuring that issues are always freely discussed and solutions found.
Our Aim
To meet our objective and ensure our success, by listening to our customer’s evaluation of our services and endeavour to meet their requirements.
To maintain a high professional standard and develop enthusiastic and dedicated staff who will always have the customers’ satisfaction at heart.
Every member of the Randy’s Delight has a part to play in ensuring that this policy remains a priority while contributing to the continual improvement of our services.
We also aim to operate efficient and effective management systems to ensure the success of our business.
We at Randy’s Delight believe it is important to regularly review the effect of our purchasing practices while purchasing in bulk where appropriate to alleviate unnecessary packing. We aim to purchase products, which are:-
High Quality
Low Pollutant
Recyclable
Ozone Friendly
Energy Efficient
Durable
Not tested on animals
Each member of our staff is provided with a copy of our Quality Assurance Policy to ensure that they are aware of and abide by the requirements outlined in this statement.
Randy’s Delight complies with all relevant statutory and regulatory requirements and constantly monitors our quality performance and implements improvements where necessary.